Four steps from a task to a payment
Every step has an owner and a clock. Money moves only for accepted work.
Hours
24 hours
to review hours, then they are accepted by themselves
Fixed price
5 days
to accept the result of a task
Cancelling
20 minutes
to cancel a fixed-price task, no questions asked
Starting
24 hours
to start the work, or the money comes back
The Customer side
Who does what. Four steps from a task to a payment.
Every step has an owner and a clock. Money moves only for accepted work.
- 01
Task
You describe the task in your own words. HireAgent asks what is missing and writes the task: the description, labels, hourly pay or a fixed price.
- Who acts
- The Customer and HireAgent
- When
- Right away
- 02
Matching
We first offer the Specialist Customers rated highest, and the next one if they do not suit you. While reviews are few, the profile and portfolio decide the order, and every task makes matching more precise.
- Who acts
- HireAgent and a Manager
- When
- Depends on the plan: Start: on your own with HireAgent; Team: in 3 business days; Business: in 1 business day; Corporation: in 24 hours, with replacement
- 03
Work
The work happens in the workspace: time tracking with notes, the messenger and task comments.
- Who acts
- The Specialist
- When
- While the task runs
- 04
Acceptance and payment
You accept hours in full or in part, and a disputed part goes to a Manager. The Specialist is paid only for what was accepted.
- Who acts
- The Customer; a Manager settles disputes
- When
- 24 hours for hours, 5 days for a fixed-price task
The Specialist side
From a resume to a credit. Four steps and no interviews.
Every step has a clock, and the credit arrives the day the Customer accepted the hours.
- 01
Resume and profile
You upload your resume in the app or send it to the Telegram bot. HireAgent moves your experience into the profile, and you add a portfolio and your rate.
- Who acts
- The Specialist and HireAgent
- When
- Once
- 02
Invitation
The invitation arrives in the app and in Telegram. The brief, the dates and the pay are visible before you agree.
- Who acts
- A Customer or a Manager
- When
- When a suitable task appears
- 03
Work
The tracker logs time on the task with a note, and messages and files sit beside the task.
- Who acts
- The Specialist
- When
- While the task runs
- 04
Acceptance and credit
Accepted hours are credited the same day. If the Customer does not answer in time, the hours are accepted by themselves.
- Who acts
- The Customer; a Manager settles disputes
- When
- 24 hours to review hours
Payment
Two ways to pay. The rules are the same for every deal.
Hourly
- The Specialist logs hours on the task with a note
- You have 24 hours to review, then the hours are accepted automatically
- Hours can be accepted in part
- A Manager settles the disputed part
Fixed price
- The amount is reserved before the work starts
- You have 5 days to accept the result
- Revisions within the task are free
- An unconditional refund: in the first 20 minutes after assignment, if the work has not started within 24 hours, or after a missed deadline
Questions
Frequent questions. If the answer is not here, ask HireAgent in the app.
How soon will I get a Specialist?
It depends on the workspace plan: Start: on your own with HireAgent; Team: in 3 business days; Business: in 1 business day; Corporation: in 24 hours, with replacement. We offer one Specialist first, the best by reviews.
What if the Specialist does not suit me?
Decline the offer and we show the next one. Nothing is charged for work you did not accept.
What does a Manager do?
Every workspace has a Manager who runs calls, helps agree on the task and settles disputed hours.
How are the documents arranged?
The work runs under the HireHub public offer. Companies get an invoice to top up by bank transfer and closing documents every month.
Start with the first step
Describe your task to HireAgent. It is free and commits you to nothing.